The purpose of this study is to investigate the relationships between the hospitality workforce and certain job\r\nsatisfaction factors. It also addresses what aspects of a position an employee believes to be valued and important.\r\nA total of 17 attributes were collected and used from each member of 24 properties. Factor analyses were used\r\nto determine the subsets of employee job satisfaction and satisfaction with workforce diversity. MANOVA was\r\nperformed to determine the differences between job-satisfaction factors, overall job satisfaction, and retention\r\naccording to workers� age, gender, native language, and racial-ethnicity. A relationship between satisfaction with\r\nworkforce diversity and overall satisfaction was investigated using simple regression analysis. The findings revealed\r\nthat women are more attached to their work than men are. Tenured workers consider their employment important in\r\nterms of belonging to the society and the community. Workforce diversity plays a more important role among those in\r\nmanagement positions than it does for subordinate employees. Employees who are a part of the major racial-ethnic\r\ngroup in the workplace tend to have a more sensitive attitude toward workforce diversity.
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